Frequently asked questions

What is Master Painters Australia (MPA)?

Master Painters Australia (MPA) is the leading industry association representing professional painters and decorators across the country. With a history of supporting and advocating for the painting industry, MPA promotes high-quality workmanship, ethical standards, and compliance with Australian painting regulations. We provide industry training, business support, and accreditation for painting professionals, ensuring consumers can confidently hire trusted painters.

To learn more about MPA and our role in the industry, visit our About Us page.

Why should I choose an MPA-accredited painter?

Hiring an MPA-accredited painter guarantees you’re working with a professional who has been vetted for quality, skills, and industry compliance. Our members:

• Are fully licensed and insured for public liability.
• Adhere to Australian standards for painting and decorating.
• Have undergone a thorough vetting process to ensure high-quality workmanship.
• Stay up to date with industry best practices through MPA training and support.

Choosing an accredited painter minimises the risk of poor workmanship and ensures your project is completed to a high standard. You can find a verified MPA-accredited painter here.

How can I find a licensed and accredited painter through MPA?

Finding a professional painter is easy with MPA’s Find a Painter tool. Simply enter your location, job requirements, and any specific needs, and our directory will connect you with licensed painters in your area.

Using an MPA-recommended painter ensures your project is completed by a qualified and reputable professional. Search for an MPA painter now.

What services do MPA-accredited painters provide?

MPA members offer a wide range of painting and decorating services to suit different projects, including:

• Residential Painting – Interior and exterior house painting, feature walls, wallpapering, and specialty finishes.
• Commercial Painting – Office buildings, retail stores, and strata painting projects.
• Industrial Coatings – Protective coatings for factories, warehouses, and high-use structures.
• Heritage and Restoration Work – Specialized techniques for restoring historic buildings and heritage-listed properties.
• Eco-Friendly and Low VOC Painting – Sustainable painting solutions using environmentally friendly materials.

If you have specific painting requirements, speak with one of our accredited professionals for expert advice. Find a service provider here.

How can I verify if a painter is MPA certified?

To ensure you’re hiring a legitimate MPA-certified painter, you can:

• Search our Member Directory – Use our Find a Painter tool to check if a painter is accredited.
• Ask for their MPA Membership Number – Our members receive a unique accreditation ID.
• Contact MPA directly – If you're unsure, contact us, and we’ll verify their membership status for you.

Always verify credentials before hiring a painter to ensure your project is in professional hands.

Does MPA offer training and apprenticeships for painters?

Yes! MPA is committed to developing the next generation of painters by offering apprenticeships, training courses, and certification programs. We work closely with Registered Training Organisations (RTOs) to provide:

• Apprenticeship programs for individuals looking to start their painting career.
• Skill development courses for painters looking to upskill or gain certification.
• Licensing preparation for painters needing formal qualifications to meet industry regulations.

For more information, visit our Training & Certification page or contact our team about upcoming courses.

What should I do if I have an issue with a painter?

If you have concerns about the work completed by an MPA-accredited painter, we offer a Dispute Resolution Process to help resolve issues professionally and fairly.

Steps to follow if you have an issue:

1. Communicate directly with the painter – Most issues can be resolved through discussion.
2. Review your contract and scope of work – Ensure everything agreed upon is clearly stated.
3. Lodge a complaint with MPA – If the issue remains unresolved, contact us for assistance in mediating the dispute.

MPA takes complaints seriously and will work to find a fair resolution. To lodge a complaint, visit our Dispute Resolution page.

How can I become a member of MPA?

MPA membership is open to professional painters, businesses, and apprentices looking to join the industry’s leading association. Becoming an MPA member comes with a range of benefits, including:

• Industry recognition – Stand out as a certified and reputable painter.
• Exclusive training opportunities – Access to professional development and licensing courses.
• Business support – Assistance with contracts, legal guidance, and insurance options.
• Networking opportunities – Connect with industry experts, suppliers, and potential clients.

To apply for membership, visit our Membership page and submit your application today.